FAQ
Everything you need to know in one place.
VIANOMO offers digital nametags that make it easy and professional to manage guests at events and in receptions. We focus on responsible consumption, and our business model is circular. This means our products are designed for reuse to minimise waste.
Here you will find answers to the most frequently asked questions – and you are always welcome to contact us if you need assistance.
About the Product
VIANOMO’s name tag is a digital, reusable solution that replaces traditional paper name tags and disposable lanyards. We call the concept 'ZeroPrint'.
The badges can be used by guests at meetings, conferences and company visits. Each badge contains the guest’s name and other relevant information and is handed out physically upon arrival.
A specially designed lanyard is included, available in 10 different colours.
Our customers include companies, organisations and associations that host one or more events or use the badges in their reception.
We also collaborate with partners such as conference venues, exhibition centres and event agencies who offer our solution to their own clients.
Guests register for the event as usual. Most often, they receive a ticket via email and SMS, which is shown at check-in to receive their nametag. Alternatively, the guest simply provides their name to receive the badge. No app, login or technical preparation is required from the guest.
The digital nametags provide a professional and modern appearance, prevent waste and save time for organisers.
The solution is easy to use, especially when the participant list changes at the last minute and on-site updates to guest registration data are needed. It can be adapted to different types of events and guest flows.
At the same time, our solution supports responsible consumption and ESG initiatives.
Our nametags and lanyards are designed to be reused and durable, which affects their shape and size. Robustness and ease of cleaning are prioritised. Therefore, the badges may not appeal to everyone, and it can be difficult to accommodate many sponsor logos.
Additionally, it is not possible to have custom printing on our lanyards, as they must be suitable for use by many customers in various contexts.
Getting Started, Logistics and Pricing
We offer personal onboarding where you are introduced to the solution. You will also receive a written guide that makes it easy to follow the process step by step. No technical experience is required – we make sure you are well prepared.
No, the solution works without technical prerequisites. We offer integrations with a range of registration and reception systems, including Proxyclick and NordicScreen. However, these are not required to use the product.
We coordinate delivery with you.
Return labels are included with most domestic orders and all international shipments. You’ll receive instructions on how to schedule pickup from your location. Please ensure the name tags are handed over to the shipping company no later than two days after your event.
You are responsible for ensuring that your guests return their nametags when leaving the event. We recommend checking out guests in our system.
Once the badges have been collected and returned to us, we take care of cleaning, maintenance, and preparation for their next use. This way, you don’t have to worry about waste or storage - simply order again for your next event.
If you have checked out your guests, it is easy to see who may not have returned their badge. Please contact these individuals and ask them to return the badge to you or directly to us. If the badge cannot be retrieved, you will be invoiced DKK 495 excl. VAT per missing tag.
You can choose to rent the solution per event or opt for a subscription model where you have your own dedicated setup. We help you find the model that best suits your organisation’s usage and budget.
The Team and Concept
By reusing nametags and lanyards, we avoid disposable products and thereby reduce resource consumption and waste. This is a concrete way to work with responsibility and ESG – without compromising on quality or the guest experience.
Our concept is called 'ZeroPrint'.
Product-as-a-Service (PaaS) means you don’t purchase our products - you rent VIANOMOs solution whenever you host events. Your company can also choose a fixed installation on a subscription basis, for example in your reception area.
You pay for usage, and when you no longer need the products, simply return them so another customer can benefit. You always have access to the latest software, and we take care of support and maintenance. If something doesn’t work, we’ll repair it.
The team behind VIANOMO has extensive experience in organising events of all types and sizes. We are experts in delivering tailored digital solutions for meetings and conferences. Our headquarter is located in Denmark and we cooperate with international partners.
Support and Security
If any issues arise, we are ready to assist – both before and during the event. We offer guidance and quick support so you can focus on your guests.
We process all personal data in accordance with applicable GDPR regulations. Data is only used for the purpose for which it was collected, and we have clear procedures for security and responsible data handling.
You are always welcome to contact us by calling +45 7022 9282 or sending an email to booking@vianomo.com. We are happy to help with practical questions, technical support and guidance on the best solution for your needs.